About Us

Our history

Collection House was founded in 1996 by Richard Matthews MCICM and was incorporated as Collection House Limited in November 2000. As the company's reputation grew for providing cost-effective services it became necessary to recruit more staff and find larger offices. It was not long before John Matthews MCICM joined the company and together they transformed the company into the success that it is today providing both cost-effective credit control and commercial debt recovery services.

 

John is now the Managing Director and manages his team of dedicated and professional colleagues to provide a quality of service seldom found in our industry sector but still follows the doctrine that every instruction handed to our company receives our maximum effort to produce the best possible outcome.

Who We Are

Collection House Ltd are a family run credit management agency specialising in cost-effective credit control and commercial debt recovery services.


Over the years our reputation has grown resulting in expansion and rapid growth and we are now regarded as a leading Credit Management firm in the UK.


We are very proud of our roots and the journey over the past 23 years that has taken us to the enviable position that we find ourselves in today and we go forward from here with the commitment to serve our clients to the best of our ability each and every day.

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Location

We are located in Trowbridge, the county town of Wiltshire. The town developed as a centre for the woollen cloth industry from the 14th century giving it a rich heritage. Today, the town boasts a beautiful park, play areas and sports facilities, as well as an array of shops, cafés, pubs and restaurants.

Head Office

Our head office is based inside The Longbarn at Paxcroft Farm, Hilperton, Trowbridge. Built in the mid 1800s, The Barn has seen many uses over the years. It has been a manger, cowshed, dairy, feed mill, farm shop, and has now been converted into our offices. Please don't hesitate to pop in and say hi!

Years of trading

Established in 1996, and incorporated in 2000, Collection House Ltd is a proudly independent, family-run business that is small enough to care but big enough to cater for all your credit management, debt recovery and credit control needs. For more details, please do not hesitate to drop us a line. 

Clients

1000+

Sectors Working On

50+

Success Rate

95%

Years Trading

23

Meet Our Management Team

“Collection House were able to recover more than £25,000.00 for me from a business that had ceased all contact. They are both professional and efficient.”

“We have used Collection House for many years and have found their service friendly and commercially sound. Highly recommended."

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