Overdue Payment Reminder
Focus Minds. Get Paid. Protect Relationships.
Sometimes, a professional reminder is all that’s needed. We contact your customer on your behalf to gently focus their attention on an overdue payment, helping you get paid while protecting the relationship.
Protect Relationships
A professional reminder that helps you get paid without putting an important customer relationship under unnecessary pressure.
Focus Minds
An independent reminder from Collection House can carry the authority needed to bring an overdue payment back into focus.
Improve cashflow
Get overdue invoices moving without immediately moving into formal debt recovery.
Why is an overdue payment reminder so effective?
An overdue payment reminder from Collection House gives your customer a professional nudge from an independent third party. It brings the outstanding payment back into focus, while allowing you to maintain the relationship with your valued client.
Because we are independent from your business and an established Debt Collection Agency, our involvement carries additional weight and can help focus your customer's attention on the overdue payment.
Get paid. Keep the relationship.
£162,952.40 recovered in 2024
£2,550,060 recovered in 2025
From just one client using our Overdue Payment Reminder service.
Likely Outcome
In most cases, our involvement prompts payment or starts a conversation with your customer. Once payment or meaningful engagement has been achieved, our involvement ends.
What happens if payment is not made?
If payment isn't made following the reminder, you have the option of referring the matter to us for formal Debt Recovery. This means you can start with a professional reminder, while knowing that further action is available if needed.
"Whether it's an Overdue Payment Reminder, Debt Recovery or Legal services, the level of service and professionalism they provide is second to none, and I can categorically state that our relationship has been built on honesty, commitment and results".
Get paid. Keep the relationship.
Tailored to suit your needs
Every business is different, so we can tailor our Overdue Payment Reminder service to fit your existing collection process. For businesses using the service regularly, we can also offer reduced fees and fixed monthly arrangements.
An extension to your collection process
Use Collection House as an independent step within your existing credit control process. We can help you focus attention on overdue payments while giving you the reassurance that formal Debt Recovery remains available if required.
Simple, transparent fees
Our fee is based on the value of the overdue debt, with no further fees if the reminder results in immediate payment.
Debts between £250.00 - £1,000.00 - 10% of debt value
Debts between £1,000.01 - £5,000.00 - 5% of debt value
Debts between £5,000.01 - £10,000.00 - 4% of debt value
Debts between £10,000.01 - £25,000.00 - 3% of debt value
Debts above £25,000.01 & Above - 2% of debt value
We charge a fixed letter fee based on a % of the total debt value as set out above. We do not charge any further fees even if the letter provokes an immediate payment.
