Debtor Tracing Service
Comprehensive Tracing Services
If a debtor has moved, gone quiet, or appears to have disappeared entirely, The Collection House offers a fast and reliable debtor tracing service to help you locate them. Using advanced data sources, investigative tools, and years of experience, we work discreetly to find accurate, up-to-date information — so you can take the next step toward recovering what you’re owed.
24/7 Reporting
View the progress of your accounts anywhere at anytime on any format
No debt too small
Unlike other firms we do not restrict cases by value. If you are owed money, then we are happy to help
Volume referrals
For those who instruct us on large volumes, or high value can benefit from reduced fees
Locate Missing Debtors Quickly and Legally
In many debt recovery cases, delays happen not because a debtor refuses to pay, but because they simply can’t be found. Whether the debtor has relocated, changed contact details, or actively tried to avoid contact, our tracing specialists can help re-establish a line of communication.
We combine access to trusted databases with investigative expertise to trace individuals or businesses across the UK. All traces are conducted in compliance with GDPR and relevant legislation, ensuring a professional and ethical approach.
What Our Debtor Tracing Service Includes
- Current residential or business address
- Confirmation of occupancy
- Cross-referencing of contact information
- Full report with trace outcome
In cases where additional information is needed, we can provide enhanced tracing services and make further recommendations based on the outcome.
When Should You Use a Tracing Service?
- Letters and invoices are returned undelivered
- Phone numbers or email addresses no longer work
- The debtor has vacated the premises without notice
- You’re preparing legal proceedings but lack an up-to-date address
We also assist clients with debtor tracing after a County Court Judgment (CCJ) has been issued and enforcement action is being planned. Having the correct address is critical to moving forward with enforcement or legal recovery.
Accurate, Discreet, and Efficient
Our tracing process is designed to give you clarity without delay. In many cases, we can provide results within 48–72 hours. We only charge for successful traces and offer clear reporting so you can make informed decisions about what to do next.
Clients choose The Collection House because we:
- Act quickly and professionally
- Work to high ethical and legal standards
- Maintain confidentiality throughout the process
- Support further recovery steps if required
"Payment of a large disputed debt was received within 4 weeks, I wish I had contacted them sooner. Excellent service, highly recommended"
Construction Industry

Contact The Collection House for Debtor Tracing Support
Don’t let lost contact stand in the way of recovering your money. With our specialist debtor tracing service, you can reconnect with debtors, make informed decisions, and move forward with confidence.
Reach out to The Collection House today to request a trace or speak with a member of our team.