What to look for when choosing a debt recovery agency?

As cases of late payment rise in these difficult times, more and more businesses are looking to source a cost-effective solution to collect unpaid invoices. So what should you look for in a debt recovery agency? There are many professional agencies, but as is often the case, there are a few unscrupulous agencies out there.

Many agencies promise “No Collection, No Fee”. This a slogan used by many, but not all agencies can back this us and they can also have hidden fees.

When choosing a debt collection agency, such as Collection House Ltd, you should expect nothing less than the following:

• An honest, ethical and transparent agency that is professional and competent – Collection House have been trading for over 20 years so you’ll be in good hands
• Accredited and appropriately licensed
• Highly trained staff – we have MCICM accredited staff members
• A proven track record
• Relevant industry experience (such as experience of collecting money in the public sector or construction)
• A transparent fee structure
• Hold business reputation in high regards
• Update of progress – Collection House are able to update you on progress and we have our own portal