Meet The Team

Legal advice

Your Debt Recovery & Credit Control specialists based in Wiltshire

Richard C Matthews (MCICM)
Managing Director – Collection House Ltd

Collection House was founded in 1999 by Richard Matthews, a Member of the Chartered Institute of Credit Management (MCICM), and incorporated in November 2000.

Richard has an extensive background in credit management and business law and prior to incorporating Collection House Ltd worked as the legal and debt recovery manager of a large collection agency.

Richard has been a life long supporter of Bristol City, he enjoys spending quality time with his wife, and watching his grandchildren grow up.

My family are: My beautiful wife, three sons and plenty of grandchildren.
I like: Spending time with my wife, holidays, watching Bristol City and having the odd flutter.
I dislike: Pasta and pizzas.
Best TV: Only Fools & Horses, Fawlty Towers and Antiques Roadshow.
At Weekend: Soccer Saturday and usually babysitting.
Richard C Matthews

John C Matthews (MCICM)
Operations & Recoveries Director – Collection House Ltd

John has been at Collection House for 7 years and has an extensive knowledge of commercial debt recovery and litigation.

It is this experience and passion for the industry that has resulted in John leading our debt recovery team and ensuring that Collection House deliver market leading debt recovery services.

John’s drive and attitude ensure the company’s technical strength, sophisticated case management and efficient recovery processes, enabling the team to adapt to client needs and achieve swift and positive results.

John is always looking to deliver new innovations to clients that improve performance and efficiencies in time and cost.

My family are: My wonderful wife and 3 children!
I like: Holidays and Bristol City.
I dislike: A couple of other local football teams.
Best TV: War films.
At Weekend: Relaxing with my family.
John C Matthews

Darren Cobbett
Client Account Executive

Darren has always had a strong numerical background and coupled with his excellent customer service experience, this has laid the foundation for Darren to lead our credit control team.

Having worked in client-facing roles within the customer services industry, Darren has been part of an award-winning customer services team within the telecoms industry, winning customer services awards an incredible eight years in succession.

Darren oversees our customers’ ledgers, liaising with debtors who are close to agreed terms or have exceeded them, and ensuring that financial management frameworks are put in place, if required. Darren’s customer-focused and friendly nature ensures that our clients receive the best service possible.

My family are: My lovely wife and children (it’s non-stop at home!)
I like: Bristol Rovers (which makes for interesting office banter), cinema, and going out with friends.
I dislike: Rude people.
Best TV: Sopranos, Breaking Bad
At Weekend: Family time!
Darren Cobbett

Tracy Edwards
Client Account Executive

Tracy is the latest person to join the Collection House team, she will add valuable experience an support to our Credit Control and Collection Cycles.

Tracy will be the point of contact to a number of our prestige clients, with her experience in the Credit Control industry and her positive and professional approach will add value to our offering.

Mr family are: My wonderful husband & 3 children
I like: spending time with my family, holidays, golf & love lasagne!
I dislike: Cricket & fishing ( find them boring)
Best TV: Coronation Street & Mrs Browns Boys!
At weekend: Family Time & the odd game of golf!
Darren Cobbett
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