Veterinary and Agricultural

Veterinary & Agricultural

Collection House Ltd are experts at chasing invoices owed to clients from individuals. These debts have become more difficult to collect due to the cost of living crisis and after-affects of the Covid pandemic. For companies that have are owed money by individuals, Collection House Ltd will create a 'bespoke' PAP (Pre-action protocol) letter which sets out the the roles of both parties to achieve an amicable resolution.

Client: Garston Vets

Debt Recovered including Fees: £1,025.45

Days taken to recover: 28 Days

True cost to client: £102.54 - Via Debt Recovery

Case explained: Collection House were instructed to recover a debt for vet fees which was 6 months old. In the case of an individual, we had to comply with the Pre-Action Protocol process which gives debtors 30 days from date of letter to respond. We received a phone call 10 days after our letter was sent and the debtor requested we call them back on a specific date so they could pay in full. We called back on agreed date and a card payment was taken for the full amount owed.

Client: EG Martin

Debt Recovered including Fees: £3,043.25

Days taken to recover: 10 Days

Overview: Debt with company was 5 months old and amount was disputed

Case explained: Collection House were instructed to recover a debt for fuel from our client. Debtor claimed that they had never received any invoices or reminders. Due to the age of the debt, late fees and interest had been added. Debtor said she would settle debt of late fees could be taken off. Paid immediately.

Client: Polden Hills Veterinary Centre Ltd

Debt Recovered including Fees: £188.08

Days taken to recover: 60 Days

Overview: Debt with individual who offered numerous reasons why they couldn't pay - payment in full made

Case explained: Collection House were instructed to recover a debt from a veterinary service from an individual. Client had chased debt but came across numerous reasons why payment could not be made. PAP (pre-action protocol) was raised. Debtor rang to say he would take client to court and that he was not going to pay. All evidence was provided and discussed with debtor. Payment plan was then arranged and full payment made.

Client: Agrispares/Autobonus

Debt Recovered including Fees: £18,921.00

Days taken to recover: 643 Days

Overview: Contact with debtor had proved difficult due to change of circumstance

Case explained: Collection House were instructed to recover a debt from an agricultural spares company. Numerous contact details were provided, but none had been fruitful. Our investigations resulted in a response within 14 days. Despite major difficulties from the debtor, and payment plan was agreed and due to the age of the debt, late fees were added. Debtor cleared original debt of £ 15,830.68 and the added £ 3,090.32 in late fees.